senti I still have information about your move on 26.03.2021:
When you move into the new apartment, you can just plug in your devices and use them. A technician visit is not necessary.
As soon as you are in the new apartment, you can call us and give us the OTO ID so that we can add it to the system. If you move in earlier, you can use the devices earlier, because the signal is already there.
Greetings
Daniele