I installed tv box and internet happy 600 few days ago.
at first time internet & tv all were no connection. after visit upc shop to request help,
internet is working so far. but still tv shows error code cs1011.
I just received alternative tv box from shop - i have 2 settop boxes now.
both of them show same error.
connection circumstance : used cox cable . lan cable . hdmi from upc tv box
tried more than 10 times with each setopbox - turn on. turn off. change lan port. wired.wireless all connection have tried several times
can someone help to solve the issue ? I have tried to contact to service call center for 2 days. but there was no response. - I could not contact anyone.
my customer number : DELETED, for Security reasons