Activation code for a new sim card

toppu · 2019-09-18T11:47:20+00:00

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toppu

Hello,

I’m a new UPC customer and today received a sim card without activation code. I tried calling UPC support but no one could help me out, and forwarded my request to another call agent which of couse I waited another 30mins without any answer. I repeated the same process over and over again in the last two hours… I just don’t know how to get this solved.

Could you please activate my sim card please?

toppu

@Daniele_Sunrise alright, I’ve just seen the message in Twitter now. It’s working now! thank you very much.

Daniele_Sunrise

@toppu , Has your request already been answered via Twitter and is your SIM card active?

Greetings

Daniele

toppu

Thanks for your quick response! I’ve just sent my info to @Sunrise_Team.

Ahmet_sunrise

Hi. Welcome in our Community.

Please send a private message to @Sunrise_Team with your customer number and your iccid on your sim card. We will check on that.

Best regards,
Ahmet