Dhepburn Hi, we have been a customer since April this year and have received ebills regularly every month. However, for October we have not received a bill and there is nothing in MyUPC either?
Dhepburn Hi Daniele, Our account is in credit not minus. Do you mean because of this we won’t receive a bill? Thanks
Daniele_Sunrise @Dhepburn , Welcome to the Community! Your customer account has a minus amount. Therefore no invoice was sent for October. Greetings Daniele
Ahmet_sunrise Hi Welcome in our community. Please DM us your customer number or get in touch with our support. Best regards, Ahmet