We moved house yesterday and according to the instructions , have notice on 15th June. We received a confirmation email ( ref 209829512) that all would be ready on arrival. We have nothing - no signal coming through at all. I tried phoning 4 times this morning , each time on hold for 15 mins or more with no one answering. I need the internet for my work and to contact my clients and I am struggling to work off my 3G today which really is not effective and costly. I would be grateful if you could pass this to please to whoever needs to activate the connection as soon as possible. Many thanks Mark Vickers