In times like these a lot of people work from home and rely on their Internet connection for that. In my case working from home requires me to connect to a VPN server located in the networks of another Swiss ISP (Init 7).
The problem is that although internet access works flawlessly, the connection to said ISP has been a hit and (mostly) miss. This makes it impossible to work at times and pushes me to resort to tethering on my mobile to work around the issue.
A colleague of mine (also a customer of UPC) doesn’t have the problem, so I did some investigation and found out the following:
- The public IPv4 address that I’m normally assigned comes from the following network:
route: 178.82.0.0/16
descr: cablecom GmbH
descr: CH-8021 Zuerich
descr: Switzerland
origin: AS6830
mnt-by: AS8404-MNT
- Traceroute to said provider looks like that:
traceroute to init7.ch (77.109.144.219), 30 hops max, 60 byte packets
1 10.0.2.2 (10.0.2.2) 0.389 ms 0.641 ms 0.298 ms
2 192.168.43.1 (192.168.43.1) 5.710 ms 6.248 ms 6.234 ms
3 10.216.0.1 (10.216.0.1) 141.979 ms 141.929 ms 142.871 ms
4 192.168.66.130 (192.168.66.130) 142.815 ms 142.808 ms 142.789 ms
5 1787.eth-trunk20.zhbmb00p-cgn002.bluewin.ch (213.3.229.78) 142.726 ms 142.706 ms 142.664 ms
6 1187.bundle-ether20.zhbmbbbp-msn002.bluewin.ch (213.3.229.13) 142.727 ms 29.952 ms 42.664 ms
7 213.3.229.6 (213.3.229.6) 42.336 ms 182.944 ms 35.310 ms
8 i79tix-055-hun2-0-2.bb.ip-plus.net (138.187.129.223) 35.306 ms 35.295 ms 181.474 ms
9 init7-tix-ten1.bb.ip-plus.net (193.5.122.250) 182.559 ms 182.627 ms 182.620 ms
10 r1glb1.core.init7.net (77.109.128.238) 182.461 ms 182.440 ms 182.534 ms
11 r1glb3.core.init7.net (82.197.163.128) 182.098 ms 182.069 ms 24.867 ms
12 * * *
- The address, that my colleague has, comes from the following network:
route: 77.56.0.0/15
descr: Cablecom GmbH
descr: Zollstrasse42
descr: CH-8021 Zuerich
descr: SWITZERLAND
origin: AS6830
mnt-by: AS6830-MNT
- Traceroute from his PC looks like that:
traceroute to init7.ch (77.109.144.219), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 2.396 ms 1.444 ms 2.131 ms
2 192.168.0.1 (192.168.0.1) 4.234 ms 4.793 ms 3.006 ms
3 * * *
4 217-168-54-41.static.cablecom.ch (217.168.54.41) 21.810 ms 16.429 ms 11.739 ms
5 ch-otf01b-rc1-ae-51-0.aorta.net (84.116.202.237) 16.392 ms 16.658 ms 13.830 ms
6 ch-zrh01b-ra1-ae-9-0.aorta.net (84.116.134.22) 17.057 ms 18.399 ms 12.835 ms
7 213.46.171.14 (213.46.171.14) 24.438 ms 22.640 ms 23.474 ms
8 r1zrh2.core.init7.net (77.109.128.241) 21.277 ms 25.144 ms 25.750 ms
9 r1glb1.core.init7.net (77.109.128.238) 26.569 ms 23.242 ms 31.961 ms
10 r1glb3.core.init7.net (82.197.163.128) 18.169 ms 22.215 ms 19.716 ms
11 * * *
My question here is:
Can something be done to resolve that issue? I have constant problems during working hours, my colleague has no problems at all.