New subscription

antonabcn · 2020-04-22T06:21:15+00:00

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antonabcn

Hi,

My subscription expires and I received a letter to choose one of three option at upc.ch/offer. I could see these options but they are not available anymore and I have chosen the new option yet. How can I choose it?

Daniele_Sunrise

@antonabcn , Our system tells us that the selection has already been made, so you have no option. Please contact our customer service by phone as we have no insight into your choice.

Greetings

Daniele

antonabcn

Hi Daniele,

Currently, there is a field to record my details and code but there are no options visible (I was expecting that they would appear after entering these details).
Can you please guide me on what I need to do?
We want the internet 100 plus 240 TV channels option.

Thank you very much.

Kind regards

Daniele_Sunrise

@antonabcn , Welcome to the community!

According to the tool a selection has already been made with your code. Unfortunately we have no insight into which one you have selected.

Greetings
Daniele