How long is needed away from UPC to be a "New Customer"?

adrianlondon · 2020-06-07T21:12:34+00:00

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adrianlondon

Hi,

Due to an unfortunate financial situation (nothing to do with your service or support, both of which are excellent) I need to reduce some expenses. My monthly internet/TV bill is an easy one to focus on 🙂

Your offer for new customers is very good. After cancelling my current subscription (I’m past the minimim term - I’ve actually been with UPC for 10 years) and moving to another provider, how long do I need to wait before coming back as a new customer?

Hypothetically, could I come back in a year, a month, a week, a day? etc.

Thanks.

Daniele_Sunrise

@adrianlondon , You are welcome to contact our colleagues from the termination department with your question: 0800 900 210 😀

Greetings

Daniele