| | |
|---|
| Standard specification compliant | : | DOCSIS 3.0 |
| Hardware version | : | 4.01 |
| Software version | : | CH7465LG-NCIP-6.12.18.26-3p4-GA-NOSH |
AdvancedSettings->Firewall link clicked, connection to router lost
Router is lost and all lights show red
Router rebooted via hard reset
Since crash Diagnostics Tool on Home page shows failure [See screenshot] but internet connection is available although shows intermitent package/connection loss [PING -t]
Help desk was not very helpfull, just stated “I see no problem”
Speed test also showed intermitent losses