@fiberguy , Welcome to the Community!
I will gladly answer your questions:
- I am wondering what kind of connection is the Giganet, and if I would be able to get this in my apartment. In that case, what would be the maximum speed connection?
With the following link you can check if the products are available at your address. If so, you can have 1Gbit /100mbit as maximum speed.
- Also, what about ping and latency?
This depends on the application you use and the peerings we have in the country where the server is installed.
- What kind of technology would be used?
We use the following technology, which is described on Wikipedia.
- I can find none of this information in your website and the contact number is only in Deutsch, French or Italian.
If you want to reach our customer service, call 0800 66 88 66 and dial 1 for german. After that, get connected with a person who speaks English.
Greetings
Daniele