I see that new customers are being offered the same subscription for which I pay 109 Frs a month for 69 Frs a month - that’s 40 Frs a month less. Do I have to cancel my subscription and become a new customer to benefit from this offer - I tried the help line but the person wasn’t very helpful - they said only new customers “online ” (whatever that means).
So the old customers must continue to pay 40 frs a month extra for the same service - I dont think so! I’m a long standing customer and have no desire to quit the company BUT there are limits. Over the next two years I will pay 960 Frs more than new customers for the same service.
Other suppliers of Internet services exist and will be only too happy to take me on as a new customer. I like UPC and have no desire to leave the company but frankly this is unacceptable..