The new platform presents itself with a fresh new design and new functions. Another new feature is this blog which provides exciting information on the Community.
After four years, the Community really deserves to be completely revamped. The whole Community team has worked intensively over the last few weeks on the design, numerous new functions and an incentive-based points system which rewards your commitment.
This blog is an important innovation. Here you will find background information on the Community and product information. You also have the opportunity of taking part in competitions on a regular basis. We have summarized other important innovations and changes below.
Your feedback is welcome and important to us. Please report any textual or functional errors by writing directly into the Feedback thread.
Here are the most significant improvements:
Are you looking for answers to burning questions? Please use the search facility. It suggests discussions which match your search query.
Rankings from the world of movies are waiting to be filled by you. Be proactive by writing your own contributions and supporting other users. Who knows, perhaps you will soon be a star?
Your commitment to the Community is rewarded with badges. Click once on your user name to see which awards you have already earned and what is still missing from your digital display cabinet.
The new forum structure is clearer and focuses on the different products.
In order to ensure that you can also take part in discussions while out and about, the new Community has been optimized for mobile devices too.
Mentioning Community members
You can mention another Community member in your contributions by writing “@” followed by the relevant user name. The member concerned will subsequently receive a notification.
New team member
Since the beginning of this year, Oliver has been supporting our team as Project Manager Social advancing the new Community. Social media are his specialty, Communities his home.
Contact other Community members about technical issues and customer service for direct support. The Community team answers questions about the Community.
Help with your first steps in the Community
Are you new to the Community? Then read the «First steps» including eight useful tips.
Changes to the user name
For technical reasons (database guidelines), the user names in the new Community are no longer than 15 characters and can contain no special characters, such as «@» or «>». When transferring data from the old Community to the new, we therefore had to alter some names. Click on “Forgotten password” if you cannot log in. You will then receive an e-mail with your new user name and subsequently be able to log in.
Changing your own user name
Would you like to change your user name? To do so, simply click on «Login» under «Settings».
All contributions on the product boards from the old Community have been transferred to the new platform. You will find them in the «Archive» section.