@jitobias , Welcome to the community!
Your move is registered in the system as of 12.12.2020.
The procedure, which is roughly visible in MyUPC, is the following:
- before the date 12.12.2020 a technician will come to your home (appointment will be arranged by phone)
- the technician installs an adapter and connects the modem
All this will be completed as of 12.12.2020.
Greetings
Daniele