Good evening. I would like to change my connect box to modem / bridge mode as per instructions on the website, but it doesn’t have an option for this. Appreciate some help. Thanks!
@ricktaylor1985 , Welcome to the community.
Please send us your customer number, address and date of birth via private message. We will be happy to check the configuration of your modem.
Hi, I dont have the choice “modem menu” in my Giga Connect Box, but I’d like to use bridge mode,
How can I do?
customer number: 6362420-1
Thanks in advance for your help..
6362420-1 Welcome to the community!
We have made the changeover, which will be completed in 30 minutes. Restart your modem afterwards. If you have problems, reset your modem. Press the reset button on the back of the modem with a pointed object for at least 25 seconds. Then please try again.