Customer Number; xxxxx (Edited by Mod)
Good morning and happy holidays, Group
For more than a week, we have been without internet and no other service, I expected it to be a temporary failure, however we have not been able to access the internet or make local calls since then.
I have already reviewed the connections in detail to verify that there is no physical damage or connection failure, however the problem persists.
I thank you in advance for your collaboration, greetings.