Hielearrer16 Im waiting hours to get through the line. After 40min they just hang up. They promised me a mobile abo which wasnt as promised. They just wanted to sell me a mobile subscription. Im waiting for more than a week to get a respond!
Xydocq hello Hielearrer16 Welcome to the community. While we do understand your frustration, we’re not able to help with your issue. Most users in the community are customers like you are. We’re not able to negotiate any contract or make adjustments. Maybe @Sunrise_Team will be able to look at the current situation and help you find a solution?
Sunrise_Team Xydocq Thanks for mentioning me! @Hielearrer16 I’ve looked at the situation and I’m seeing that two days ago, your Complaint was already handled and is in progress. Best regards Albulena