Good evening @Greezli
Greezli wrote :
I have no internet connection, my router ‘US’ light is flashing and theres no light under ‘Online’.
Your modem is receiving any information from the UPC’s network. Verify the cables, switch off/on the modem and reset it. If the issue is still present, call the hotline and ask for a technician.
I guess your modem is brocken, or there is a disturb in your area.