klemy Hello, Yesterday we installed the Horinzon TV but today, 24 hours later, many channels which are included in our package (as per https://www.upc.ch/dam/www-upc-cablecom-ch/Support/lineup/DTV_Senderliste_0416_d_web.pdf ) show up as unsubscribed and we cannot watch them. Please advise on how to proceed so that we have access to all TV channels we have subscribed to. Thanks, K
[deleted] One possibility you could take into account to going to a UPC Shop. The employees can activate the subscribed channels. Or you can call the hotline.