Problem mit zweiter Horizon Box

mike444 · 2016-12-13T10:57:10+00:00

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mike444

We subscribed for a second Horizon Box because we have two televisions.
Last Friday evening I tried to recall a program from Thursday evening.
This resulted in: “Attention: Error Code 8075”. The box then told me
that I must:
1. Subscribe to “MyPrime”
2. Link the box to my local WLAN.

As this is not true for the first Horizon box, please explain how I can
make use of the replay feature on the second box?

Further, this second TV (Samsung) has SmartTV and HbbTV, both of which
don’t work through the Horizon box. How can I make them work?

mike444

Thanks Nizzo, but the question was how to make SmartTV work. It doesn’t with Horizon (when there is no coax plugged in because the Horizon box doesn’t require it …)

Nizzo

Samsung SmarTV is just what they call the new Samsung TV’s that run an operating system where you can run certain applicationed created specifically for SmarTV OS. It has nothing to do with Horizon box and they are not related.

mike444

Thanks, I’m not sure what my second box should be able to do!

Does anyone have an answer to how to get SmartTV and HbbTV?

Michaelhello

Good evening @mike444, welcome to the community,

This error means that the Replay and MyPrime are not correctly activated in the UPC’s system. It has to be activated manually by the support.

You can reach the support by calling their hotline : 0800 66 88 66

Best regards,

Michael