Accessing Disney +

Ajklein00 · 2025-07-02T08:49:04+00:00

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Ajklein00

I understand that I have Disney + as part of my account benefits. Can anyone provide a tutorial on how to access it on my Smart TV? I don’t have to pay extra for this channel, is that correct. thanks. Albert Klein

Daniele_Sunrise

Ajklein00 I have sent you an e-mail so that you can activate Disney+ according to the instructions in the e-mail. Contact me again if you have any further questions.

Greetings
Daniele

Ajklein00

Thanks Daniel. I will look for the emai. Best regards, Albert Klein

Ajklein00

Daniel, I have registered Disney + on my computer with user name and password. Will this work with the Disney + app on the UPC TV box? Also, is this included as part of my normal subscrption? Thanks.

Daniele_Sunrise

Ajklein00 Did you register separately or through the mail I sent you?

Try opening the TV Shop app on the TV Box and activating Disney+ there. Then try to log in with the data you have, is that possible? If not, what is the error message? Otherwise, I would follow the instructions you received from Sunrise to activate Disney+.

Greetings
Daniele

IslaHart

Thanks for the advice.