lucasfrance Starting a few days ago the video quality of Science & Vie TV is very poor. The video is jerking all the time. Please fix it. Thanks you.
Daniele_Sunrise lucasfrance Welcome to the community! Thank you for reporting the error, which we can reproduce and have forwarded to our technicians. We will fix it as soon as possible. We also apologize for the error. Greetings Daniele
lucasfrance Hi again… Same problem with the channel AUTOMOTO. Could you please be so kind to fix it too ? BR,
Daniele_Sunrise lucasfrance Thank you very much for your message, which we have just forwarded internally for review. Greetings Daniele
Daniele_Sunrise lucasfrance The issue has been resolved and the channel is once again available to you as usual. Greetings Daniele
lucasfrance THANK YOU VERY MUCH once again :-) It would be great if your tech team put in place an automatic video quality review instead of waiting for customer to alarm them… Have a very nice day! BR,
lucasfrance Hi again…. Today the very same problem appears on ANIMAUX channel… What happend there ??? Very visible when the camera moves fast horizontally. BR