Sunrise 5G hotspot with PlayStation Portal not working

Max-Sunrise_5G · 2025-06-06T19:02:57+00:00

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Max-Sunrise_5G

Connection to PS portal established, speedtest is 500 MBits upload but something wrong. It’s not working. Who can help?

Daniele_Sunrise

Max-Sunrise_5G Welcome to the community!

In mobile communications you have a CG NAT active, as you share your IP with several customers. Your plan is therefore not possible and you need a mobile business product with a fixed IP. If you are a business customer, please contact Business Support.

Greetings
Daniele

Max-Sunrise_5G

I think issue is with IPV4?! I have corporate phone can where stable IP should be available. But now its still not working. In the same time with Swisscom works perfectly.