5G connection has become worse today.

Dove11 · 2025-05-20T12:02:50+00:00

Sunrise community - customers help other customers with topics related to television, Internet, telephone and mobile. Register now!

Dove11

Hello,

I’ve been using a Deco X50-5G router for the past six months without issue, but today, the signal dropped from ⅗ bars to ⅕ and often disconnected. I’ve restarted the device several times and relocated it, but the signal never goes above ⅕.

There are no issues with my package or any error messages on my account. Any ideas?

Thanks,

Carl.

solie

Yes, that is so true, it has been like this since a couple of weeks now. At first I thought I have something with my phone, and then my colleagues had the same issue. I cannot even login to my online system with this really slow speed.