• Eesayin

    • Beitrag Nr. 1
    • Bearbeitet
    • Dieser Beitrag ist in Englisch
    UPC
    Giga Connect Box

    I need to do port forwarding for one of my devices, I’ve contacted Sunrise Support yesterday and asked for my internet to be configured to IPv4 instead of IPv6. I’ve reset and restarted my Giga Connect Box several times since then but there is still no port forwarding options under “Advanced Settings -> Security”. Any help would be appreciated.

    • Xydocq hat auf diesen Beitrag geantwortet.
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      • Xydocq

        • Beitrag Nr. 2
        • Dieser Beitrag ist in Englisch

        hello esayin

        the change to IPv4 hasn’t happened yet.

        You can call support 0800 707 707 and request the change to be made again.

        • esayin hat auf diesen Beitrag geantwortet.

            • Eesayin

              • Beitrag Nr. 3
              • Dieser Beitrag ist in Englisch

              Xydocq

              Thank you for the reply, turns out the request was made but the change hasn’t happened yet. My bad…

                  esayin Welcome to the community!

                  The changeover has taken place and your modem is already on IPv4.

                  Greetings
                  Daniele