Being a former UPC customer, I switched to Easy Internet, installed the new Connect Box 3, and have been waiting for “connection” for couple days now.
I was told today (again, as multiple times already) that I will be called, and that it will be activated today. Since the promises are not kept and having read the horror stories in these forums, I am now wondering if I am just being lied to…
What does “Provisionierung” mean? Is it just a code word for “we messed up and have not activated your connection yet”. Can anyone explain what I need to do to get my order and internet connection activated?