Thank you for sharing your issue with us. Sorry to learn tthat our Support Agents were not able to help you. Under these circumstances I do understand your frustration. We crosschecked with our colleagues from the technical teams. We did not kill the Urbannet site. However, there is indeed an issue: Urbannet mail services is currently down. We are working on it to have the services up and running again the soones possible.
Kindly ask you to excuse any inconveniences. We’ll keep you informed as we progress.
P.S.: Since you posted in the German forum I will move your thread into the English forum.