I recently upgraded to Up Internet XL. It has been activated this month in the portal. How will the installation proceed?
I have UPC Connect Box 2, because I upgraded from the UPC 1Gbit package.
Our building has the Fiber box, but my apartment doesn’t have a fiber outlet inside.
Will I receive a new fiber modem supporting 10Gbit automatically? Do I need to do something to start this process? Should I arrange for installation now or after I receive the modem? Basically there is 0 information on what the next steps now are.
Thanks.