I want to cancel a subscription i think i didn't even make

pleasecancel · 2025-01-04T15:53:25+00:00

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pleasecancel

I received a sim card through post office. I see that there is a 4CHF/month subscription active on my account. I don’t want this. I can’t cancel it online. I just want to cancel it. Please cancel it now. Thank you!

Sunrise_Team

Hello @pleasecancel
Thank you for your message.

I would ask you to contact our contracts department on 0800 100 600 so that your subscription can be canceled.

Yours sincerely

Mattia

pleasecancel

Impossible to cancel!! How can I cancel? I tried calling and they tell me to go to an office, but I’m not in Switzerland. Please just cancel it, I do not want it. 🙁(

pleasecancel

How can I CANCEL this card!!!!!

I phoned as you said and they told me to go to a shop.

Today I went to a Sunrise shop and they told me I hav to call.

PLEASE CANCEL THIS SUBSCRIPTION NOW OR I WILL SUE YOU. YOU ARE SCAMMING ME BY NOT GIVING ME ANY POSSIBILITY TO CANCEL THIS SUBSCRIPTION.

PLEASE CANCEEEEEEEEEEELLLLLLLLLLLLLLLLLLLLLLLL thank you

pleasecancel

Cancel

pleasecancel

Can you cancel this subscription

i called

i went to shop

nobody wants to cancel it.

Daniele_Sunrise

pleasecancel We are unable to process cancellations in the Community and ask you to try again via chat (at the bottom right of the Sunrise main page) or by phone on 0800 100 600.

Greetings
Daniele