Create sub-accounts, log in to social media or access improved bill view: all this and much more on the new and updated My UPC portal.
By updating to the latest version, we have created a modern, mobile-optimised My UPC customer portal. This is being accompanied by the launch of new and more user-friendly features. We have also taken this opportunity to make My UPC faster. The updates apply to both the Web version and the app.
- Immediately after ordering you will receive a link to My UPC. This will enable you to register and log in directly.
- You can now also log in using your Facebook account.
- Once you have logged in, you will stay logged in (if desired).
Easy login: either by using your email address or by using a social media account.
One account for five users
- Create up to five sub-accounts in your My UPC account.
- Choose the applications you wish to access from each sub-account:
- Horizon Go
- UPC Phone app
- Stay in full control of your account in the process. The sub-accounts are unable to make product changes and do not have access to your bills.
Create up to five sub-accounts and keep full control over senstive data.
Improved bill view
- Keep an eye on your bills! A graph illustrates the charges on your current bill.
- Have you subscribed to additional services? Now you can obtain a clear overview of your current usage quickly and easily.
Quickly access current usage of additional services.
**The easy way to change subscription
- My UPC now provides a clear overview of your current subscription and any additional options.
- Want to change your subscription? The new My UPC makes it even easier!
All your subscribed services at a glance.
Other features that allow you to change your profile, report a move or choose your method of payment will, of course, continue to be available – simply in an all-new design.
Existing customers must log in again to both the Web version and the app. If the new My UPC is not displayed in the app, uninstall the app and download it again (Android or iOS). New customers will automatically be able to access newly designed My UPC.
Have fun in the new My UPC portal!