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  • Contract extending for another 32 months - What does it mean?

Sunrise
Postpaid

Hello, I have ‘Up Mobile L’ contract for 24 months which is about to expire on 15.12.2024.

I received a text message saying that it is getting extended until June 2027.

Question: Why am I bound to go in a new contract for another 32months? What does it mean? If I wish you change to another product of move out from Sunrise I pay extra for going out of the contract? Can someone explain? I’m happy to extend my contract but at the same time would like to have the possibility to cancel free of cost at end of each contract year!!

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I got my answer from the customer center.

Only the discounts are extended not the contract!