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I received the fiber connect box 3 but no activation message. So I contacted support and got told to call activation department. Then I called the activation department and the support told me that my fiber line isnt finished and its not up to Sunrise but its up to Swisscom? And he told me that the salesperson shouldnt had offer me the deal.
But the thing is, I checked my address on Swisscom Availability Checker and it said I do have fiber connection available. What is this?????? What do I do now?