First time using Sunrise Mobile

ZhongQiYuan · 2024-11-22T14:00:59+00:00

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How long does real-name authentication usually take?

Hello @ZhongQiYuan
Thank you for your message.
Can you please explain your request in more detail? What exactly do you mean by real name?

Kind regards,

Mattia

Sunrise_Team I applied for a mobile phone number, scanned my passport and used facial recognition, but now I can’t use it.