I had changed my internet 250 with a Ubee modem change to internet 400 and received the new Connect Box an oct 2, 2016
Since changing the Modem the download speed is very slow almost half the speed I used to have before. Download never exceed 93Mb/s and also ping is slow (11-15ms).
I’m using the Connect box in Modem Mode to which I connect a Cisco RV320. The setup behind the modem has not changed.
To test the speed I have my server Connected with a GigE. It is the Latest Version of a MacMini with 3Ghz i7 and 16GB Ram on OSX 10.11. I have also tested with a Windows 7 and windows 10 machine but it does not make a difference. I don’t use wireless for the test.
Should I go back to an UBEE modem?
I have been thru it all in the past years. I have upgraded my Cabling in the house, added a new distribution amp, new Connection, all installed by a certified Cablecom Service Company. The lines have been tested an certified last year.
I’m pretty angry. I’m paying for a service "Connect & Play 400, and it is not even a quarter of the speed you are selling.