How to enable bridge mode or maintain phone service while using DMZ?

mbagiella · 2024-11-11T14:36:46+00:00

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mbagiella

Hi everyone,

I’m using a modem from Sunrise, but unfortunately, it doesn’t offer a bridge mode. I’ve tried enabling DMZ to connect my Unifi Dream Machine SE (10 Gbps), but whenever I do, my fixed-line phone (connected through the modem) stops working. Is there a way to use DMZ without disrupting my phone service, or any workaround that allows me to manage my network with the Dream Machine at full capacity? Any advice would be much appreciated!

Thanks

Bonjour à tous,

J’utilise un modem de chez Sunrise, mais malheureusement, il ne propose pas de mode bridge. J’ai essayé d’activer la DMZ pour connecter ma Unifi Dream Machine SE (10 Gbps), mais à chaque fois que je le fais, mon téléphone fixe (connecté via le modem) cesse de fonctionner. Y a-t-il un moyen d’utiliser la DMZ sans perturber mon service téléphonique, ou un autre moyen qui me permettrait de gérer mon réseau avec la Dream Machine à pleine capacité ? Tout conseil serait grandement apprécié !

Merci

Sunrise_Team

Hello @mbagiella
Thank you for your message.

I would like to ask you to contact our customer service team on 0800 707 707 so that you can be offered personal support.

Kind regards,

Mattia

mbagiella

Your response is funny and completely useless.

The same response has been provided by the customer service team: « you should ask the community… »

nic604

Hi Mbagiella,

I’ve done the same without problems. I’ve selected the IP dress of my Asus router for the DMZ as no bridge mode is possible with this modem. The TV box and phone are still working and are plugged on the Sunrise fiber modem Connect box 3. My Ausus router is plugged on the port n°4 (10Gb/s). DHCP still needs to be enable on the Sunrise modem.

Good luck with the support, I’ve always found solutions for my problems through the community and Daniele from Sunrise is very helpful.

Regards

nic604

mbagiella

nic604 lucky you. I have a DM SE in DMZ configured. Same than you I’m using the 10gbe port for my DM. I don’t know why the phone doesn’t work. 0217911669