Connect Box cable

Magic116 · 2016-10-14T15:09:03+00:00

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Magic116

Just received the Connect Box. But there is no cable to connect from the socket to the box in the package. The guide showed it should be connected with a cable from a box called Cable Kit Modem. But it was not sent together with the connection box. Anyone has the same problem?

I have a number of cables from previous installations, but none fits into the connnection box. Can I buy an adaptor from somewhere like interdiscount to make them work?

Many thanks

MarouJI

Hi Magic,

In the content delivery you normally find the Cable kit Modem included :

1- RJ45 cale Ethernet (Cat 5E)

2- RJ11 / TT83 Phone adapter

3- Cable HF Wiclic DS30U, 3m (+ 1 Wiclic Adapter DV 26)

if you have not received CKM, do not try to buy cables you must have the original to have a good quality of service, u should simply contact customer service and request the sending of the pack.

I hope my answer will satisfy you.