Delivery time

roux666

Dear UPC Team,

I was wondering if there’s a way to check where my order is at the moment?

It’s been a week I ve ordered a new Iphone 7 to my exhisting subscription. I was told it will take a few days. When can I expect it?

My online account doesnt seem to show my new subscription and I cannot find any information my order is on its way.

Could you help me with that, please?

Best regards,

Alicia

Michaelhello

Hi @roux666,

Due to a huge demand, the delivery of the new Iphone 7 could take some time. This is the case for UPC, but also for Swisscom, Sunrise, Salt… As I’m not working for UPC, I don’t have access to your case and the delivery of your brand new phone.

Best regards,

Michael