milena_31331 After creating a Sunrise account and verifying my e-mail, I can’t log into my account, even though I am sure that my mail and password are correct. When I try to get a temporary code, I do not receive one, I checked the spam folder too.
Daniele_Sunrise milena_31331 Welcome to the community! Can you please try entering an a before the customer number when logging in. So if your customer number is 987654321, you can test it with a987654321? Greetings Daniele