passport expired, sim won't work any more

smyasir · 2024-09-18T23:32:17+00:00

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smyasir

I have a valid residence permit (B-Permit)

however, my passport just expired and i think thats why my sim does not work

how can i shift my sim, so that it relies on my residence permit instead of my passport

p.s : i will ofcourse, renew my passport too!

Sunrise_Team

Hello @smyasir
Thank you for your message.

Has your concern been resolved in the meantime, or does the problem persist?

Best regards,

Mattia

smyasir

Sunrise_Team Hi Mattia, I was able to move my sim to my Residence Permit

I had to wait a while and then, take out my sim and insert it again for the sim to start working

The issue has been resolved.

However, there is a follow up question in my mind. Is it ok to keep the sim on my permit or is it required to move the sim to Passport, once it is renewed?