Hi,
I also asked 0800 707 707, they had to check the webpage:
https://www.sunrise.ch/en/internet-tv/at-home/smart-wifi
They also saw “With our L or XL subscriptions, you’ll get a free Smart Wi-Fi Extender.”
She checked internally and it is with “We UP L or XL” while I have the old naming “We Connect L”…
I informed that is misleading on the website, she agreed.
Since I don’t really care about a free extender, I said that’s enough information, thanked the Sunrise employee and that’s the end of it for me. I don’t care enough about that device to bargain into getting one as badly advertised 😃
I hope they will update the website for accuracy though!
Have a good day.