Dmitrii We informed about the move, Sunrise sent us a message providing the activation date but on the day it’s not activated. Live chat sends to a phone line that doesn’t offer any solution or info
Daniele_Sunrise Dmitrii Welcome to the community! Please send us your customer number, address and date of birth via private message. We will be happy to check the configuration of your modem. Greetings Daniele
Daniele_Sunrise Dmitrii Could you please contact the contract team on 0800 100 600 and have them check the activation? I see that it should have been completed yesterday 09.07.2024 at 6 pm. Greetings Daniele