![](https://community.sunrise.ch/assets/files/2024-07-09/1720525593-820708-csm-sunrise-upc-fusion-w618-h413-8885b84ff1.gif)
Are you looking for information on how to correctly report spam mails to our Abuse Team? Then you are in the right place.
Please note:If you use a mail client such as Outlook and want to have the mail header displayed, we recommend using a search engine with the term “Show mail header in Outlook instructions”.
Log in to the Sunise or UPC mail portal.
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
Go to your spam mails and select one of them.
![](https://community.sunrise.ch/assets/files/2024-07-09/1720527123-600211-image.png)
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
Right-click on the selected mail so that the context menu appears. Select View source.
![](https://community.sunrise.ch/assets/files/2024-07-09/1720527138-457024-image.png)
![](https://community.sunrise.ch/assets/files/2023-07-11/1689078246-408763-line-break-fullred-thin.png)
A pop-up window appears. Select the entire content (in Windows with CTRL+ A) and copy it (in Wndows with CTRL + C). Paste the copied content into another e-mail and send it to our Abuse Team (abuse@sunrise.net). It does not matter whether it is a UPC or Sunrise mail account on which you received the spam mail.
![](https://community.sunrise.ch/assets/files/2024-07-09/1720527155-921157-image.png)
Our Abuse Team will analyze your reported spam mail and optimize our protective measures.
Greetings
Daniele