According to my experience, I suggest you to forget UPC and look other . Honestly I am waiting UPC for last 16 days but getting nothing. They are supposed to send technician but still waiting , I think UPC is giving training to new people to prepare as technician , and it may take more than week, month or probably year to get services.
I am very very disappointed with UPC .
I don’t want any other people to face same problem like just to wait 16 days to get technician.