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I returned my equipment (because i canceled my at home subscription with UPC) at a sunrise store and the employee didn’t give me any confirmation receipt of accepting my equipment. When I asked for it, he said that they don’t give any receipt and that everything was taken care of.
I did not give him any information about my account, so how will they know that the equipment i returned was mine?

I just want to be sure that I’ll receive no fees for not returning the equipment. Is this a normal proceeding?

    Ähnliche Diskussionen

    isabelframos
    Hello Isabel
    Thank you for your message
    I’m pretty sure that you should’ve gotten a receipt, but just to be sure, please contact our Hotline at the 0800 707 707.

    Kind Regards
    Claudio

    6 Monate später