My account - ianmckinley@hispeed.ch has worked for years but I haven’t received anything since March and have noticed that, when trying to send mail, I get the error message “account currently inactive”. This is the case for mail on Mac, Iphone and HP laptop. I tried to use “forgotten password” to check if this could be a problem, but I get a message that no recovery is possible on this address. Can anyone help me recover the account?