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  • My product says it’s been delivered, but no confirmation

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I ordered a Apple Watch from a shop on the 23.12.2023 and today I looked on my sunrise and it says the device has been ordered and the sim activated from the 11.01.24. I have no confirmation (tracking number) to see where my order is and who it is being delivered by. I would like to know if it has been shipped or if it was delivered at my house (as there is nothing in the post box or any kind of letter telling me to pick it up as I wasn’t at home this morning). Thanks, Rose

    Discussioni relative

    Welcome to the Community! Luka

    Please send us your customer number, phone number, address and date of birth via privat discussion.

    We will be happy to check your request afterwards.

    Best Regards,
    Jessica

      Sunrise_Team Hi! All has been sorted now thank you! I now have a tracking number and my devise is due to be delivered tomorrow!

      6 mesi dopo