I am renting an apartment which includes basic internet and tv subscription in my rent contract. I had a same contract in my previous apartment as well. Details about this basic feature are mentioned in below link as well.
Now UPC was merged into Sunrise, and when i contact sunrise customer care to activate me this basic internet subscription, they refused to activate . My apartment already has a socket ,But on connecting with my old upc router , i do not get access to internet. i asked sunrise customer care to either activate this modem or i will buy a new modem to use this basic internet. they kind of didnt understood at all about this and instead suggesting me with another subscription. so can any one help me out
UPC BASIC INTERNET DETAILS
- @ UPC