Hi,
I was hoping for an upgrade of this app since it has problems on #Apple TV. I preferred the TV Neo app as it functioned better and crashed less. The home page was more tailored and less about selling me stuff. Also it always started with it and asked if I wanted to continue watching a show I was previously in the middle of.
The Sunrise TV app just starts where I left off. That’s not workable because time and the show have moved on and it will not just continue. Worse is for a show that is no longer available on replay it just hangs with a black screen and I have to close the app (double click TV button and swipe up). If a show still exists it will not play until I go back to the TV guide and restart it. However, all is not well there either as if I decide to abandon it and watch a current show I cannot get the guide to update to “now”. I have to go to home and then back again.
My next gripe is the sensitivity settings for the remote touch pad. If I rest my finger near one edge of this 2cm circle I am suddenly 200 channels away from where I was just reading - why would anyone want this?
Compared to other apps from Netflix, Disney+ and Apple+, this app is not up to the job. I have to think more to get where I need to go. It needs to be more intuitive and more consistent with the others. It is an iOS app. On my phone and PC it’s even harder. And I find it similar on the Sunrise TV box too. I’m often called to help find shows for my mother who simply cannot work it out.
The “saved”/recordings indexing is also inferior to the TV Neo app. Indexing is hard to navigate. Finding a recorded show is hard and again not intuitive.
So, please work on your user interface. Look at others for inspiration.
Thanks.