dekadence Hi, I’ve recently subscribed Horizon Duo with DTV Classic package, but the channels exclusive to this package (e.g. Itv’s) are not available. I’ve contacted support via webpage but no reply so far. Any help/solution would be appreciated. Thanks and regards, N.
Michaelhello Good morning @dekadence, welcome to the community. The contact form on the webpage doesn’t work very well. I suggest you to contact the UPC’s hotline : 0800 66 88 66. The support will solve your problem quickly. Best regards, Michael