I have a 250mb/bit interney package linked to the horizon box with digital TV.
I just did the internet test speed and I am only securing 4.5mb for download with upload slower? Its been over a week now? Does anyone have any suggestions? I have restarted the system, but something pretty drastic must be wrong to be going that slow?
I have sent UPC an email a week ago and havent heard anything from them, and dont speak german, french or italian so the phone support isnt ideal either.
Thanks to anyone who can help!