PPPoE through Sunrise Modem

FlyTox · 2023-10-09T11:32:27+00:00

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FlyTox

Hello,

I have a routeur that I would like to have a Public IP address. I have 2 options, either use a VDSL-2 SFP module to avoid having to be behind the NAT of the Sunrise modem or have my router do PPPoE through the modem.

Since SFP modules seems complicated to find, I would like to know if PPPoE is possible ? and if so where can I find the necessary credentials.

Thanks for your help.

Sunrise_Team

Could you please send us your customer number, phone number, and email via privat Discussion so that we can verify this?

Kind regards,
Jessica.

FlyTox

Bonjour,

Malheureusement, ca ne marche pas. Je n’arrive pas a me connecter a PPPoE.

FlyTox

Dear Mrs Andonova,

Since our last email exchange, I have been trying many times setting up the PPPoE connection withoutt any success.

Based on the logs it seems that there is an authentication failure.
Fri Mar 15 13:53:39 2024 : publish_entry SCDSet() failed: Success!
Fri Mar 15 13:53:39 2024 : publish_entry SCDSet() failed: Success!
Fri Mar 15 13:53:39 2024 : PPPoE connecting to service 'grb.ims.sunrise.ch' [access concentrator '']...
Fri Mar 15 13:53:39 2024 : PPPoE connection established.
Fri Mar 15 13:53:39 2024 : using link 0
Fri Mar 15 13:53:39 2024 : Using interface ppp0
Fri Mar 15 13:53:39 2024 : Connect: ppp0 <--> socket[34:16]
Fri Mar 15 13:53:39 2024 : sent [LCP ConfReq id=0x1 <mru 1492> <magic 0x3bc23706>]
Fri Mar 15 13:53:39 2024 : rcvd [LCP ConfAck id=0x1 <mru 1492> <magic 0x3bc23706>]
Fri Mar 15 13:53:42 2024 : rcvd [LCP ConfReq id=0x2 <mru 1500> <auth chap MD5> <magic 0xf989a89e>]
Fri Mar 15 13:53:42 2024 : lcp_reqci: returning CONFACK.
Fri Mar 15 13:53:42 2024 : sent [LCP ConfAck id=0x2 <mru 1500> <auth chap MD5> <magic 0xf989a89e>]
Fri Mar 15 13:53:42 2024 : sent [LCP EchoReq id=0x0 magic=0x3bc23706]
Fri Mar 15 13:53:42 2024 : rcvd [CHAP Challenge id=0x1 <518b590be8f658ad5b21daa0424a606d>, name = "Huawei"]
Fri Mar 15 13:53:42 2024 : sent [CHAP Response id=0x1 <b4197dd9825c53d054ef7f0c5ce24b8f>, name = "v01655883873"]
Fri Mar 15 13:53:42 2024 : rcvd [LCP EchoRep id=0x0 magic=0xf989a89e]
Fri Mar 15 13:53:42 2024 : rcvd [CHAP Failure id=0x1 "Authentication failure"]
Fri Mar 15 13:53:42 2024 : CHAP authentication failed: Authentication failure
Fri Mar 15 13:53:42 2024 : sent [LCP TermReq id=0x2 "Failed to authenticate ourselves to peer"]
Fri Mar 15 13:53:42 2024 : Connection terminated.
Fri Mar 15 13:53:42 2024 : PPPoE disconnecting...
Fri Mar 15 13:53:42 2024 : PPPoE disconnected

Any idea what could go wrong ?

Thanks for your help

Kind regards

Martin